Yes.  We can discuss your condition and perform diagnoses through an initial evaluation without a referral.

South Carolina: If your diagnosis warrant treatment, you will need referral from a qualified healthcare practitioner such as licensed medical doctor or dentist, physician assistants, or advanced nurse practitioners in 30 business days following our initial assessment while we continue with our treatment.

North Carolina: You do not need any type of referral for physical therapy treatment.

From the moment you call us to discuss your concerns or schedule an appointment, you can expect a highly personalized and professional service focused on your well-being.  We further reinforce that commitment by providing fully dedicated one-on-one sessions during each and every visit.  Every session will include a combination of assessment, manual therapy, therapeutic exercise, neuromuscular re-education, and patient education on how to supplement treatment while at home.

Initial Evaluation at 1st Session:

On your first visit, the session will last approximately 75 minutes. We will first understand your concerns, gather detailed information about your symptoms, and perform a physical assessment. Intensity of the assessment will depend on your comfort level.  We will then discuss your diagnoses, outline your goals and develop a customized treatment plan.  Treatment will begin on the same visit. We will then discuss supplemental home treatment plan and what you can expect on the next visit.

Follow up sessions:

Each follow up session will last approximately 45-60 minutes. We will discuss any changes in your symptoms, reassess your conditions, and monitor your progress.  Based on the feedback, we may adjust the treatment plan to keep us on-track for achieving the set goals.  At the end of each session, we will discuss the follow-up plan, the supplemental home treatment routine, and expectations for the next visits.

Discharge:

At discharge, we will review your recovery and progress with you.  Your therapist will also inform you about the exercises and activities you can perform at home to continue experiencing improvements and achieving long-term benefits.

Every individual is different and responds differently to treatments. The number of visits depend on the conditions being treated, the history of symptoms, and other musculoskeletal factors. Typically, you’ll see your therapist once a week in the beginning of your treatment and gradually once every 2-3 weeks, as your conditions improve. On your first visit, we will discuss the plan of care and give you an estimate of the number of visits needed to achieve the desired results. You might expect treatment to last anywhere from two to eight visits, depending on the severity of your condition.

We accept Medicare insurance but operate as an out-of-network provider for all other insurance plans. This choice allows us to provide the highest standard of care without the limitations that insurance companies often impose, such as restrictions on the type of treatment, session duration, or the number of visits approved in order to achieve all your wellness as and preventative goals.

By not being bound to these constraints, we can dedicate uninterrupted, one-on-one attention during every session, focusing entirely on your unique needs. This approach ensures that your care is comprehensive, evidence-based, and tailored specifically to your health goals—not dictated by what insurance deems "medically necessary."

Our patients consistently experience recovery in fewer sessions and better outcomes with meaningful progress because we’re able to target treatment to the root cause of issues, not just manage symptoms. We believe that your health deserves more than a one-size-fits-all plan, and our model allows us to deliver care that’s as personalized as it is effective.

If you’d like to learn more about how this approach can benefit you, please call us at (980) 748-9160. We’re here to support you every step of the way.

Yes. After each visit, you will receive billing information (Super Bill) that we can submit to your insurance company for out-of-network benefits. The reimbursement will depend on your insurance carrier and your coverage.

Frequency of receiving Super Bill after each session, every few visits or at the end of the treatment plan can depend on your preference.

I believe in transparency when it comes to healthcare costs—no one likes surprise bills!  To make an informed decision about your care, I encourage you to ask your insurance provider the following questions regarding out-of-network benefits and reimbursement:

1. What is my out-of-network deductible?
   • This is the amount you must pay out of pocket before your insurance starts covering out-of-network services.
2. How much of my out-of-network deductible have I already met?
   • Knowing this helps you understand how much more you need to pay before your benefits apply.
3. What is my policy period?
   • Your deductible resets based on your policy period, which is typically annual but may vary by plan.
4. What is my coinsurance for out-of-network services?
   • Once your deductible is met, this is a percentage your insurance will reimburse for each visit.
5. How do I submit a claim for reimbursement?
   • Some insurance providers require specific forms or online submissions for reimbursement.
6. What documentation is required for reimbursement?
   • Ask if a Superbill (detailed receipt of services) is sufficient or if any additional forms are needed.
7. How long do I have to submit a reimbursement claim after the date of service?
   • Deadlines vary by insurance provider, so it’s important to know the timeframe for submission.

By asking these questions, you can better understand your financial responsibility and avoid unexpected costs. If you need help navigating your benefits, feel free to contact us!

Clinic location is coming soon. Currently we are providing same high quality service at your door steps.